Los Angeles |
San Diego |
Orange |
Riverside |
Imperial |
Ventura |
San Bernardino |
We treat every tier in our meal prep company with respect; we even have a motto for everyone who walks in to work. “Good to Great” means that we are always striving to do better so we can bring our customers a better experience. This is very important to us and it’s how we motivate ourselves to serve our clients with perfect service. Everyone here strives to do better every time they finish a task because they are experienced and can always improve. There are many factors that are dedicated to this culture and how they all contribute to our betterment over time!
When we practice “Good to Great” we are making sure our product is top quality in every sense. Every morning there is a routine meeting to go over important notes to remember for the day like organization and communication from the line cooks to the kitchen managers. We are always increasing variety so our clients will never get bored and be able to mix up their eating habits. We make sure our flavor is never subpar when we are introducing new items to our menu. Our culinary department is always delivering consistency so they’re not missing a single ingredient to enhance the freshness. Every task is just as important whether it’s washing the dishes or mixing ingredients into a side dish. Even when we ameliorate our performance by a single percentage we increase the value of our services to the public.
One of our teams is in charge of making sure the entire delivery process goes smoothly from hiring to execution. We hire the best drivers behind the wheels transporting our fresh meals to every client every week. That’s because our Logistics Team is planning out the routes and training the drivers so the meals being delivered aren’t out of the kitchen for too long. They are always on top of everything that happens for our regular clientele as well as other partnerships. This includes tasks like distributing new weekly menus via email and maintaining customer service. They make sure the delivery drivers are updated on more efficient routes to get the food delivered faster. Serving as a detrimental piece of the company, they make sure every tasked objective is done efficiently.
Meal Prep Sunday makes sure to have representatives check the freshness of each ingredient we receive. They make sure they are getting it from the best local source and it’s fresh and distinguished. We are always on a search for better and fresher local produce to give our clients a new experience every time. We’re always looking for new suppliers, new products, and a new process to make the work easier on our end. Our purchasing manager Lucas makes sure we are getting the best grass-fed beef, free-range chicken, organic ingredients, and wild-caught fish. Every week he will contact local suppliers to test ingredients and get the highest quality product possible. These ingredients are then taste tested by the executives to make sure they work well with the upcoming week’s menu.
The backbone of every business is customer service because it keeps everything aligned. Whether it’s by phone, email, or our social media platform our representatives are quick to assist potential or subscribed customers. Modifying our services with daily improvements will help us provide you with better customer service. It’s very convenient for us to have someone to help if we have a question or if we’re having problems with our account. Our office is always working to resolve any problem within minutes so you can use that time on the rest of your day. We are trying to be on top of any way we can fabricate solutions and direct them to our system so we can avoid these problems in the future.
Our marketing team works daily on keeping our social media updated, writing blogs to keep our customers informed, creating the menus every week, putting together fresh content, and so much more. They’re constantly working on educational works to let everyone, subscribed or not, know what we do. Each member of the marketing team is thinking of different ways of increasing engagement and spreading awareness every week. We are consistently thinking of ways of saving people money while educating them on the services we offer on a weekly basis. We work on newsletters, YouTube videos, and blogs presenting many insights into what we do. Our company is always presenting ways of saving time and stress so you can be the better part of you. If the people enjoying our meals are taking advantage of the healthy lifestyle we are offering then they will stick to it and achieve their goals sooner.
Each member in the office represents a vital position in terms of reinforcing the experience for every department. Keeping morale in the workplace is principle and the leader of each department is in charge of maintaining a comfortable mindset amongst the team. The operations team overlooks every division inside and outside of the facility to increase productivity. They use apps like Crisp and Grasshopper to have better communication with our clients, our #1 priority. Their daily task is to make sure that our motto is being applied to our work ethic. They’re at the forefront of keeping “good to great” alive and well!
No one is perfect, and that’s why we have a synergistic team to work with. This is the team that catches mistakes and finds the origin so these issues don’t happen again. Our meal prep services include everyone involved and aren’t limited to just the customer. Like any problem it’s important to identify where it came from so we can create an algorithm to avoid it. We make sure our clients’ wants are a need for us in terms of satisfying their requests. There is always room for improvement, and improving communication amongst our staff and consumers. If we have any situations brought to our attention we would prefer to respond as promptly as possible.
Our entire team, from office to kitchen, is the most experienced in their field and they still improve every week. They are all here to improve both themselves and the company so we can adapt to the fast-moving world around us. Everything is treated evenly and with perfect handling so you can experience the best anyone can offer. It’s all calculated to the measurement of every inch and degree to be the perfect product of careful attention. Our system is very efficient when it comes to matching our customers to the meal plan they want. Adding in your information like weight, age, and fitness goals and will give you a calculated amount of macros you should be committed to in order to keep on track. See how we go from Good to Great here!
Billing for our services will be automatically initiated every Wednesday at noon for the upcoming week. This ensures that your meals are prepared and delivered in a timely manner, providing you with fresh and nutritious options every week. This policy helps us avoid wasting product from cancellations made after the cutoff. By adhering to this schedule, we can better manage our inventory and reduce food waste, ensuring that we only purchase and prepare the ingredients needed for confirmed orders.
Extra Cost Notification: Please note that for certain meals, an additional charge of $1.00 will apply for each serving selected beyond the first two. If you choose more than two servings of a meal designated with the appropriate icon, an extra charge will be incurred. For example:
If you select 2 servings, the cost will remain the standard price.
If you select 3 servings, the cost will be the standard price plus $1.00.
If you select 4 servings, the cost will be the standard price plus $2.00.
Be sure to pay attention to the icon indicating which meals are subject to this additional charge.
This approach not only supports our commitment to sustainability but also allows us to maintain the highest quality standards for the meals we deliver to you. We appreciate your understanding and cooperation in helping us minimize waste and promote a more efficient and eco-friendly operation.
Cut-off times are essential deadlines that ensure smooth and efficient service for our clients and deliveries. They help maintain the organization and predictability of our operations, allowing us to purchase ingredients and schedule our team for preparation. Any changes to your order after this time may result in wasted products.
Please note that we only accept requests made through our website using the procedure outlined above to ensure that your request will be implemented as asked. Requests made through other communication channels will not be applied.
Pre-Cut-Off Time (Before Wednesday 12 PM): You may cancel your upcoming delivery through your dashboard anytime before Wednesday at 12 PM (noon). If you cancel within this window, your subscription will be paused, no charges will be applied, and no delivery will occur for the upcoming week.
Post-Cut-Off Time (After Wednesday 12 PM): If you cancel after Wednesday at 12 PM, the cancellation will automatically apply to the following week’s delivery. You will still be charged, and the meals will be delivered as scheduled. As a second option after the cutoff we offer options like changing your delivery day or address. Alternatively, you can choose to cancel with a penalty fee to avoid meal be delivery, what means that you delivery gonna be fully canceled and the difference between the fee and the amount charged gonna be refunded to you, foloowing the below informations:
5 meals: $15
10 meals: $20
15 meals: $25
Pre-Cut-Off Time (Before Wednesday 12 pm): You may skip your upcoming delivery by making the request through your dashboard account before Wednesday at 12 pm. During the skipping process, you’ll select the week you want to skip, and your subscription will automatically reactivate and process the order for the following week. No charges will be applied for the skipped week, and you will not receive a delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you decide to skip your delivery after the cut-off time on Wednesday at 12 pm, your request will apply to the following week’s delivery. You will still receive and be billed for the current week’s delivery.
If you need to skip after the cut-off, please contact us. We can offer options like changing your delivery day or address. Alternatively, you can choose to skip with a penalty fee to avoid meal delivery:
5 meals: $15
10 meals: $20
15 meals: $25
Pre-Cut-Off Time (Before Wednesday 12 pm): You can easily modify your delivery address or instructions through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to update your delivery details after the cut-off time on Wednesday at 12 pm, these changes will be applied to the following week’s delivery. Unfortunately, we can’t make adjustments to the current week’s delivery once the cut-off time has passed.
Pre-Cut-Off Time (Monday 6 pm to Wednesday 12 pm): Our service operates on a subscription basis, providing a new menu each week. To update your meals, visit our website between Monday at 6 pm and Wednesday at 12 pm. If you do not make a selection, our system will automatically choose meals based on your preferences and restrictions.
Post-Cut-Off Time (Wednesday 12 pm to Monday 6 pm): After the cut-off time, the meal selection section will be closed. If plans change, you can use up to three credits to make adjustments. These credits are valid throughout your subscription period and must be used by 12 pm on Saturday. Changes made with these credits will be applied to the current week’s delivery.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can upgrade or downgrade your meal plan through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you wish to upgrade or downgrade your meal plan after the cut-off time on Wednesday at 12 pm, the changes will be applied to the following week’s delivery. Unfortunately, adjustments to the current week’s meal plan cannot be made after the cut-off.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can modify your plan settings, including goals, gender, and other parameters in your calculator, through your dashboard account before Wednesday at 12 pm. Changes made within this timeframe will be reflected in your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to adjust your plan settings after the cut-off time on Wednesday at 12 pm, the updates will be applied to the following week’s delivery. Unfortunately, changes to the current week’s plan cannot be accommodated after the cut-off.
In the unfortunate event that your bag is stolen, we offer a 50% discount on the replacement cost of a new bag. This policy aims to alleviate the inconvenience and ensure you continue to receive your meals without significant delay or additional cost.
Client Mistake: If a failed delivery is due to a client error, such as providing an incorrect address, not supplying necessary delivery instructions, or requesting a last-minute change to the delivery day or address, the following fees will apply:
Recovered Bag: If the bag is recovered, a $7 fee will apply for re-delivery. This fee covers the additional handling and transportation costs.
Unrecoverable Bag: If the bag cannot be returned to our facility, we will offer a 50% discount on the cost of a new bag to cover the costs of preparing and delivering a new bag.
If you receive an incorrect quantity of meals or incorrect meal selections, we will arrange for a re-delivery to rectify the error by replacing the incorrect or missing items. Your satisfaction is our priority, and we strive to ensure that your order meets your expectations every time.
Prior to Dispatch: There will be no charge for changing the delivery address before your bag is dispatched. This allows for flexibility in your plans and ensures that your meals are delivered to the correct location.
Post-Dispatch: If the delivery address is changed after dispatch and the driver are 2 miles radius change, no charge will be applied. Otherwise, a $7 fee will apply. This fee covers the additional logistical efforts required to redirect the delivery.
Post-Dispatch without Return Possible: If the delivery address is changed after dispatch and the driver cannot bring the bag back, a 50% fee will apply. This policy helps cover the costs associated with preparing and delivering a new bag to the updated address.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.
How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
For more information visit our page “Privacy Policy“
Contact Information
Should you have any questions or require further clarification regarding these terms and conditions, please contact us using the information below:
Meal Prep Sunday San Diego
2381 La Mirada Dr. Vista, CA 92081, United States of America
Email: info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
By providing your phone number, you consent to receive SMS notifications related to promotions, delivery updates, and other relevant information. You may opt out of receiving SMS notifications at any time by reaching out to our customer service support.
By using our services, you agree to these terms and conditions. Thank you for choosing Meal Prep Sunday San Diego for your meal preparation needs. We are committed to providing you with high-quality meals and excellent customer service.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.
How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
•Remarketing with Google AdSense
•Google Display Network Impression Reporting
•Demographics and Interests Reporting
•DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:http://consumercal.org/
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
•On our Privacy Policy Page
Can change your personal information:
•By emailing us
•Others
personal account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
•Send information, respond to inquiries, and/or other requests or questions
•Process orders and to send information and updates pertaining to orders.
•Send you additional information related to your product and/or service
•Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
•Not use false or misleading subjects or email addresses.
•Identify the message as an advertisement in some reasonable way.
•Include the physical address of our business or site headquarters.
•Monitor third-party email marketing services for compliance, if one is used.
•Honor opt-out/unsubscribe requests quickly.
•Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
•Follow the instructions at the bottom of each email.
and we will promptly remove you fromALLcorrespondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
mealprepsundaysandiego.com
2381 La Mirada Dr. Vista, CA 92081,
United state of America
info@mealprepsundaysandiego.com
+1 (888) 632-5918
Notifications